Transcript
ISP Workshop .26thFebruary 2009
Cautionary Statement -BT\'s 21st Century Network is still in the process
of development and the subject of consultation.
The information in this presentation may be subject to change.
Agenda
10am .Introductions
10.10am -Objectives of the day .What is In/Out of Scope for today
10.20am -What are Customer Experience Stories?
10.30am -Concept to Market
11.15am -Lead to Cash
12.30am -Lunch
1pm -Trouble to Resolve
2.15pm -Billing
3pm -Reporting
3.45pm .Our thoughts on QoS
4.15pm .Close
Independent ISP conversations available throughout the day.
Objectives & Scope of the Day
Objectives of the Day
.Discuss and verify the Customer Experience Stories for Phase 1 launch, specifically acceptance criteria
.Prioritise Customer Experience Stories for launch
.Capture Phase 2 requirements
.Provide our thoughts on QoS.
What we will focus on todayRequirements on:.WCC over IPstream Connect (IPSC)
.WCC and QoSWhat will covered separately from todayRequirements on:
.WCC over LLU
.WCC over WBC
.IPSC PTAand
.WCC Commercial
What are Customer Experience Scenarios?
CE Stories are :
.A requirement capture mechanism
.Tool for ensuring that any development ‘bakes in’ the customers journey and requirements, thus building products and services that meet customers wants and needs
.Part of an Integrated solution design -carried out by cross-functional design teams working with customers
CE Stories provide you :.A simple and easily understandable way to communicate your requirements to BT
.With the ability to shape what success looks like for you
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Content
content_provider_icon
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Exchange
BRAS
ISP
EU
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wBMC
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wCC Storage
IPStream Connect/wBC
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WWW
IPStream Connect & wBCPrice reduction because Video content can be distributed more cost effectively
wBMCWith wCC Video traffic is not carried over wBMC, this lowers the total wBMC bandwidth required
WWW PeeringWith wCC Video traffic is not carried over Peering links, this lowers the total Peering bandwidth required
Content providers can place videos directly into IPStream and wBC bypassing wBMC and the WWW
Content Connect gives ISPs multiple Points of Cost saving
We’ll simplify the Content Distribution Value chain allowing ISPs to generate revenue for shipping Video
CSP
BTW
Internet CDN
Internet Transit Provider
TodayThe ISP and CSP pay 3rdparties for the distribution of Content
CSP
BTW
ISP
Content Connect
The CSP pays the ISP for the distribution of Content, the ISP pays BTW for the distribution of content
ISP
Contractual Relationship
Discussion point 1
Discussion point 2
CSP
BT
ISP
Operating Model & Contractual Relationship
Contractual Relationship
CSP
BT
ISP
Operating
Model
Contractual Relationship
Contractual
Relationship
Discussion point 3
CSP
BT
ISP
Operating Model
Contractual Relationship
Contractual
Relationship
.Point 1 .ISP contractual relationshipwith CSP for CSP tariff/ Billing for CSPfee is controlled by the ISP.
.Point 2 .ISP contractual relationshipwith BT only/ISP takes set CSPtariff/Billing for CSP fee is brokered byBT to the ISP.
.Point 3 .ISP contractual relationshipwith CSP for CSP tariff/ Billing for CSPfee is controlled by the ISP.
Key Points
.ISP Service Establishment will be all or nothing for EU’s
.EU migrations will no longer be an issue
.Different contractual/billing options available